Sydney Inclusive Counselling ABN 50 656 193 853 wants to make your on-line experience safe. Our aim is to safeguard the privacy and security of your personal information whilst providing a personalised service that meets your individual preferences and needs. This Privacy Statement applies to your use of our website: www.sydneyinclusivecounselling.com.au. Collection, maintenance, use and disclosure of personal information is governed by the Privacy Act 1988 (Cth).

What information do we collect?

Information may be collected from you when viewing this website, click a link or fill out a form. Alternatively, you can visit this site anonymously. When filling out a form you may be asked to enter your name, e-mail address and/or phone number. By accessing or using this website or registering your information you are agreeing to the terms of this policy.

What do we use your information for?

Information collected from you may be used in one of the following ways:

To personalise your experience and better respond to your individual needs

To improve customer service

To process your requests

To improve the website.

We continually strive to improve the website based on the information and feedback you provide. Data may be automatically collected for the purpose of tracking patterns of use, however, you are not identified as an individual user.

How We Store Your Information

The security of your personal information is important to us. We hold your personal information in databases or cloud-based platforms that we own and operate or that are owned and operated by our service companies. While we take reasonable steps to protect the security of your personal information, data protection and security measures can never be guaranteed. Therefore, we cannot guarantee the security of your personal information.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied information is transmitted via Secure Socket Layer (SSL) technology and is only accessible by those authorised with special access rights to the system.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow). This enables the sites or service provider’s systems to recognise your browser and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our service.

Do we disclose any information to outside parties?

No. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for the purpose of better marketing our service. Your information will not be sold, exchanged, transferred, or given to any other party without your consent. Your information will only be used for the purpose for which it is provided, unless required by law to disclose it to a third party. Situations where this may occur are where you disclose there is a serious risk of harm to yourself or another person and in the case of child protection issues.

Third party links

Occasionally, at our discretion, we may include or offer third party links, products or services on our website. These third party sites have separate and independent privacy policies to ours. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these websites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using this website, you consent to this privacy policy.

Currency

This confidentiality policy was last updated in March 2020. It is advisable to check this policy information when revisiting the website as it may include some changes to reflect best practice and current statutory and legal requirements.

If you have any complaints please contact sydneyinclusivecounselling.com.au